Refund policy

NFC-A TAG LLC

Return and refund policy

Physical NFC-A Tag products
You may request a free return or exchange within 30 calendar days after delivery. Email hello@nfc-a-tag.com with your order number and tell us whether you want a return or exchange. We’ll provide the next steps and confirm whether an exchange is available.

After we receive your return, allow up to 30 days for us to review it and process an eligible refund. Once issued, your payment provider may need additional time to post it. We’ll confirm the expected timing for an exchange when we respond to your request.

If a product arrives damaged, defective, or different from what you ordered, contact us as soon as possible so we can help.

Service contracts
This policy applies to physical tags and related merchandise. Consulting, workflow design, app work, implementation, and other services are governed by the individual contract or statement of work you accepted. That contract controls service cancellations, refunds, deliverables, and fees. Unless the contract or applicable law provides a different right, an eligible service customer may rescind the contract by written notice within three calendar days after signing.

Questions
Contact hello@nfc-a-tag.com with your order number and the reason for your request. This policy does not limit any non-waivable rights you may have under applicable law.